I haven't posted for a while but have been waiting for a kick of inspiration and here it is. If you haven't already heard the buzz surrounding "design thinking" and "service design" then check out this very short introduction by LiveWork and for some examples see this fantastic supplement from the Guardian.
The whole sphere of service design has been intriguing me for months now, and I will be posting about it over the coming months. The "businesspeople" in the quote can just as easily be replaced with managers or organisations because design thinking is not about purely commercial interests. Service design has applications in heath care, education, social services, absolutely anywhere there is a service, a user, and a community. And that includes teaching, learning and publishing.
Exactly how is this relevant to EFL schools? Well, more to follow soon!
Some books to get started with service design:
- Do You Matter?: How Great Design Will Make People Love Your Company
- Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation
- Design Thinking: Integrating Innovation, Customer Experience, and Brand Value